FRACTIONAL CIO
Fractional CIO is a service providing technical leadership and resource deployment oversight within organizations of any size. This offering is billed on block time, at an hourly rate, and can be discounted based on volume.
OWNERSHIP/LEADERSHIP/CSUITE
Technical Strategy—
Define & integrate efficient overall technical fabric best aligned w client needs
Business Continuity—
Disaster recovery, replication, protection to ensuring system(s) uptime
Data Stewardship—
Identifying available usable data; harvest, migration, & protection methods
Security Standards—
User/remote systems, cc readers, cyber intrusion, & physical access control
Team Development—
Internal IT oversight, process development, people development
VENDOR/BRAND
Vendor Management—
Managed service contract/negotiations, RFP, replacement, and daily liaison
Project Management—
System(s) deployment, pilot/testing, break-fix, interdepartmental coordination
Compliance—
Standards development, adherence to, negotiation, process, sunsetting & rollout
Contract Review—
Evaluate conformity with overall organizational goals & budget requirements
OPERATIONS SUPPORT
POS/PMS—
Reporting, attendance, kitchen Integration, internet ordering, aggregators, continuity, valet, mobile payments,
Electronic Payment Systems—
Employee tips, payroll automation, PCI, & processing fee mitigation
Reporting—
KPI development, loss prevention, liability, productivity, revenue leaks, cust loyalty
Call Centers—
Selection/negotiation/testing; tech support, overflow, customer sat, continuity
Network Operations—
Gap identification, hardware stack, security, bottlenecks, MTBF, continuity
SOFTWARE DEVELOPMENT/DATA STEWARDSHIP
Application Development—
UI/UX design, creation, testing, deployment & stewardship
Data Polling/API/Data Integrations—
Asset data collection, API vendor integration, cloud services, accessibility
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Application Development—
UI/UX design, creation, testing, deployment & stewardship
Iterative Project Management—
Scoping, design, stakeholder coordination, Iteration planning, evaluation, daily standup, vendor management
CONTRACT CIO PRICING
(Excluding travel & client approved expenses. Discount variance based on client needs and project complexity.)